UMANG India 2.0.3

UMANG (Unified Mobile Application for New-age Governance) is an innovative platform developed by the Ministry of Electronics and Information Technology (MeitY) and the National e-Governance Division (NeGD) with the aim of revolutionizing e-governance in India.

One of the key objectives of UMANG is to make e-governance more accessible and user-friendly for citizens. By bringing together services from various government departments onto a single platform, UMANG ensures that citizens can access a wide range of e-Gov services from Central, State, Local Bodies, and government agencies through apps, websites, SMS, and IVR (Interactive Voice Response) channels.

Some of the notable features of UMANG include:

• Unified Platform: UMANG provides a unified platform where citizens can easily access all government services on a single interface.
• Mobile First Strategy: UMANG aligns with the mobile-first strategy, recognizing the growing trend of mobile adoption among citizens.
• Integration with Digital India Services: UMANG seamlessly integrates with other Digital India Services such as Aadhaar, DigiLocker, and PayGov. Any new services introduced in the future will automatically be integrated into the platform.
• Uniform Experience: UMANG is designed to provide a consistent experience to citizens, enabling them to discover, download, access, and utilize all government services easily.
• Secure and Scalable: UMANG supports authentication mechanisms including Aadhaar-based authentication for service access. The sensitive profile data is encrypted to protect user privacy.

UMANG offers citizens easy access to a wide range of Indian government services covering healthcare, finance, education, housing, energy, agriculture, transport, utilities, employment, and skills.

There are several key benefits that UMANG provides to citizens:

• Single-Point Ubiquitous Access: Citizens can access all government services through a single unified platform using multiple online and offline channels such as SMS, email, apps, and websites. This eliminates the need to install and manage separate apps for each government department.
• Convenience: Once the UMANG app is installed, citizens do not need to update or install it again to access additional government services added to the platform in the future.
• Saving of Time and Money: With UMANG, citizens can avail government services anytime and anywhere through their mobile phones, desktops, or laptops, eliminating the need to physically visit government offices and stand in long queues.
• Uniform Experience: All government services available on UMANG provide a secure and uniform experience for users, including payment-based transactions.